ANALYST REPORT:
This IDC report examines IT automation drivers, benefits, and trends, including autonomous operations and AI/ML analytics. Red Hat's Ansible Automation Platform is also highlighted in the report for its comprehensive IT automation framework. Read the full 8-page report to unpack the business value of cloud automation.
RESEARCH CONTENT:
Email is notoriously susceptible to attacks, making email security a continuing necessity for organizations. In order to make sense of a crowded and complex market, this Omnia Universe report breaks down the most important information about the landscape as a whole, as well as leading vendors. Read on to learn more.
WHITE PAPER:
In March, Microsoft disclosed the CVE-2023- 23307 vulnerability, a threat impacting Outlook with a 9.8 CVSS Rating. Download this white paper to see how Checkpoint’s Harmony Email & Collaboration (HEC) API can prevent malicious emails from reaching the inbox.
PRODUCT OVERVIEW:
When 77% of today’s customers agree that they prefer doing business with companies that provide a seamless CX, it’s no wonder why so many organizations have started to prioritize their CX efforts. However, finding the right ways to combine CX and data is easier said than done. Access this guide to learn more.
WEBCAST:
The competitive Medicare Advantage (MA) market is growing rapidly, and health plans are under pressure to differentiate themselves. One way to do this is by designing a benefits package that meets the evolving needs of MA customers.
WHITE PAPER:
The current threat landscape is more untenable than ever before. Enter artificial intelligence (AI). By integrating AI into security technologies, organizations can enhance threat prevention. Download this white paper to learn more.
BLOG:
Contact center AI solutions can boost efficiency, increase agent productivity, and streamline operations. Learn the 4 ways AI enhances contact center performance and 3 tips for effective implementation. Read the full article to discover how AI can improve your contact center.
CASE STUDY:
Aiming to provide carbon-free electricity by 2050, this utilities provider struggled to manage all the legal documentation for their wind farms. Qualitest conducted an initial assessment of the Client’s existing ETL process and recommended several testing solutions. Read on to learn more.
CASE STUDY:
Many health plans have internally built online provider directories, but keeping up with changes requires dedicated teams and investment. Discover how a seamless partnership with Kyruus Health helped an organization modernize its member experience and set itself up for compliance success.
