Unified Communications Research Library

Description
The NetLert N-Focus software solution provides a detailed analysis of call center effectiveness and quickly directs you to areas of your business operations that need your attention as soon as possible. By proactively identifying call center productivity issues, N-Focus can dramatically improve the cost-effectiveness of your call center operations.

The NetLert N-Contact software solution allows companies to both see and interact with potential leads and customers while they are still on your web site. N-Contact provides a variety of information about the effectiveness of your web site and even allows you to provide live chat support to web site visitors who need additional information and assistance during their visit.

Organization Type: Vendor

Product Coverage
Below is a list of the key products that Netlert Communications, Inc. has listed on Unified Communications Research Library: