Unified Communications Research Library

Description
Freudenberg IT is one of only 11 certified SAP global hosting partners and offers a clear focus on medium-sized businesses. At its data centers, Freudenberg IT runs SAP solutions for more than 100,000 users. Freudenberg IT's outstanding market position in IT outsourcing and many successful fiscal years were among the main reasons why the company was nominated as a finalist for an SAP Pinnacle Award two years in a row for 2008 and 2009 in the hosting category. FIT has over 30 year's experience running SAP solutions and has grown their hosting business into a global powerhouse. They are recognized by industry analysts as one of the leading hosting providers in the world.

Freudenberg IT operates its data centers worldwide across all time zones using the FIT Dual Data Center and FIT Data Center Cluster concept. All data is mirrored into different data centers, ensuring that data storage and data backup are spatially separated. Using this concept, Freudenberg IT over fulfills SAP's standards for international SAP hosting and worldwide data center operations. An important part of the certified service package is the global integration of the FIT Customer Support Center organization, which is available around the clock to answer questions in a variety of languages on processes, applications and system operation. The service delivery processes and management services follow ITIL/ITSM and SAS 70 Type II specifications. On this basis, all SAP applications and IT infrastructure at all data centers in Europe, North America and Asia are maintained in a secure, uniform and highly available manner.

Organization Type: Service Provider

---

Topic Coverage
Below is a list of the key topic areas that Freudenberg IT covers in the reports that are available on Unified Communications Research Library:

• SAP (Product) (7 Documents)
• Application Infrastructure Providers (5 Documents)
• Hosting Services (5 Documents)
• Application Outsourcing (3 Documents)
• IT Infrastructure (3 Documents)
• Application Life-Cycle Management (3 Documents)
• SLA (3 Documents)
• Data Centers (3 Documents)
• Infrastructure Management (2 Documents)
• Applications Management (3 Documents)
• ERP (2 Documents)
• SLA Management Services (2 Documents)
• Applications Management Services (1 Document)
• Economic Environment (1 Document)
• Systems Management Services (2 Documents)
• Market Trends (1 Document)
• Request for Proposals (1 Document)
• Application Hosting (1 Document)
• IT Services (1 Document)
• Host Management (2 Documents)