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Contactual, Inc.
959 Skyway, Suite 350
San Carlos, CA 94070
USA |
TEL: 1-877-725-2621
FAX: 1-650-292-8613
URL: http://www.contactual.com/ |
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Description
Contactual pioneered the use of on-demand contact centers that dramatically reduce the costs of outfitting customer service, help desk, technical support and inside sales operations by eliminating the need for premise-based infrastructure. Contactual OnDemand Contact Center eliminates all upfront hardware and software costs; enables organizations to operate virtual contact centers with agents working from home; and unifies customer communications into one routing, queuing, tracking and reporting system for maximum efficiency. Contactual has earned the NetSuite 2006 Best Integrated Solution award, Frost & Sullivan 2005 Global Excellence in Technology Award, TMC Labs' Customer Interaction Magazine 2005 Innovation Award, and a berth in the 2006 Red Herring 100 North America list of the top 100 privately held technology firms.
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Organization Type: Service Provider
Date Founded: 2000
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Product Coverage
Below is a list of the key products that Contactual, Inc. has listed on Unified Communications Research Library: |
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