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Product: |
eCare |
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Company: |
Netopia, Inc. |
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Type: |
Software |
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Description: |
Netopia eCare 3.0 is an award winning solution that connects support agents and their customers with a live collaboration link. eCare enables remote desktop sharing, file transfer, live chat, URL push, and even real-time diagnostics and inventory of the remote PC hardware and software for asset management. This cross-platform, Web-based solution gives your customers the highest level of service, while reducing your cost of support. eCare is secure, 100% pure Web, compatible with Windows XP, 2000, 98 & NT, plus Mac OS 9, OS X & Jaguar, customizable and scalable for the independent IT consultant, and the Fortune 100 call center. |
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Related Products: |
Contact Center Software | Customer Support Software | Real Time Conferencing Software | Web Applications Software |
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