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Product:  VeoConnect™
Company:  Pronexus, Inc.
Type:  Software
Description:  Speech-driven access to people and information from any phone provides organizations with numerous measurable benefits. Caller satisfaction increases, hold times are reduced, and incoming calls are handled quickly and efficiently. Pronexus VeoConnect delivers on this promise for organizations of all sizes: it is a turnkey speech-enabled auto-attendant for Microsoft Speech Server 2004 that rapidly connects incoming callers with their destination, enabling them to reach any department or employee by simply using their voice.

VeoConnect enhances the caller experience by eliminating the need to remember or look up extension numbers, and removing the often frustrating dial-by-name experience. The system intelligently routes callers without human intervention, freeing up organizational resources for more meaningful tasks.

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Related   Products:  Call Center Software | IVR

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