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Product:  PowerCenter™ Email Management System
Company:  Astute Solutions
Type:  Software
Description:  PowerCenter EMS adds suggested and automated email response, supported by intelligent message analysis, to PowerCenter™ and ePowerCenter™’s integrated email handling function. PowerCenter Email utilizes a specially created knowledge base of your product and service information referred to as PowerCenter™ KnowledgeServer. PowerCenter Email also integrates seamlessly into your existing application alongside contacts by phone, Web chat, letter, and fax to take full advantage of your current infrastructure.
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Related   Products:  Automatic Call Distribution Systems | Contact Center Software | Customer Interaction Services | Email Management Software

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