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Product: |
cTouch |
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Company: |
Cintech LLC |
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Type: |
Software |
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Description: |
cTouch includes two product options: cChat, a live online messenger/manager, and cMail, an email management and response application. Both promise to:
- Improve customer service and satisfaction
- Increase sales through higher conversion rates
- Increase productivity by allowing agents to chat and email with multiple customers
- Lower costs per interaction as compared to voice
The cTouch technologies empower you to deliver fast and effective e-mail and chat customer service, even if you have a limited IT budget. The ability to manage your incoming contacts consistently and efficiently will drive real value to your organization. |
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Related Products: |
Contact Center Software | Customer Interaction Services |
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