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Product: |
cResponse Order Management Suite |
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Company: |
Cintech LLC |
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Type: |
Software |
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Description: |
Cintech LLC's cResponse Order Management Suite provides a collection of speech-driven applications designed to cut repetitious call costs by up to 95%. Each application works seamlessly with existing contact center infrastructure and data sources, and can be used as both a stand-alone solution, or in combination with other applications.
With the cResponse Order Management Suite, enterprises can realize dramatic cost savings and offer consistently high levels of customer service to callers. Each application works seamlessly with existing customer service infrastructure, and can be used as a stand-alone solution or in combination with other applications in the Suite. Each application handles routine transactions with a friendly interface that lets callers speak to the application in their natural voice. cResponse can typically handle between 20% and 80% of all calls received by an average call center. |
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Related Products: |
IVR | Order Management Systems | Self-Service Applications Software |
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