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Product:  Hammer Service Assurance for Siebel Call Centers
Company:  Empirix
Type:  Service
Description:  Empirix's Service Assurance for Siebel consists of a proven, modular methodology and technology that provides comprehensive performance testing of the entire Siebel Call Center infrastructure (all Telephony, CTI and Siebel Application components) through accurate emulation of production-level caller and agent usage.

Service Assurance for Siebel was co-developed by Empirix and Siebel Systems and represents a breakthrough methodology to ensure the success of your Siebel-enabled call center deployment.

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Related   Products:  Application Development and Integration Services | Call Centers | Diagnostic and Test Software | Performance Testing | Service Level Management

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