Small businesses are always looking for ways to increase their competitiveness by cutting costs, improving their value proposition and requiring their staff to work more efficiently.
Today, hosted Voice over Internet Protocol (VoIP) phone services are making all of this and more possible for small and medium-size businesses (SMBs).
VoIP technology compresses voice (audio) data into packets that can be transmitted over data networks and the public Internet, and converted back into voice at the receiving end. This is the basis for some of the significant cost savings as voice now becomes just another form of data, allowing for integration with web based applications and the development of new features that would be impossible using traditional networks.
Read this brief yet informative paper to learn how hosted VoIP can benefit your small business.
Unified Communications Research Library
