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beAssisted sponsored by beCogent Ltd
Description: beCogent has teamed up with the industry's leading technology providers
to create beAssisted - the first product to blend voice-enabled customer
self-service with live agents which presents an alternative to going
offshore. | |
| Hammer On-CallSM sponsored by Empirix
Description:
Hammer On-Call Managed Services will help ensure that your voice applications and infrastructure will scale to meet your performance goals and customer expectations.
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| Hammer Service Assurance for Siebel Call Centers sponsored by Empirix
Description:
Empirix's Service Assurance for Siebel consists of a proven, modular methodology and technology that provides comprehensive performance testing of the entire Siebel Call Center infrastructure.
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| ISI eLearning Solutions sponsored by ISI Telemanagement Solutions, Inc.
Description:
ISI eLearning Solutions, LLC, an affiliate of ISI Telemanagement Solutions, Inc., offers web-enabled and CD-ROM based training for call center agents and supervisors.
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| Tel*Assist 24/7 Answering Services sponsored by Tel*Assist Call Center Outsourcing Services
Description:
Tel*Assist is a 24/7 answering service providing telephone support, emergency dispatch and customer support on a national basis.
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