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Cisco Unified Contact Center Enterprise sponsored by Cisco Systems, Inc.
Description:
Cisco Unified Contact Center Enterprise (formerly known as Cisco IP Contact Center [IPCC] Enterprise) delivers intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management.
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| Cisco Unified Customer Voice Portal sponsored by Cisco Systems, Inc.
Description:
Deliver intelligent, personalized self-service over the phone. Cisco Unified Customer Voice Portal (CVP) enables customers to efficiently and enjoyably retrieve the information they need from the contact center.
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| Contact Center On-demand™ (CCOD) sponsored by CosmoCom, Inc.
Description:
Contact Center On-Demand™ ,CCOD, is also known as hosted contact center or network-based contact center.
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| Genesys IP Contact Center sponsored by Genesys
Description: Genesys' Enterprise IP Contact Center (IPCC) delivers its current fully integrated contact center software suite on industry-standard IP platforms. |  |
| Nuasis NuContact Center™ sponsored by Nuasis
Description: The Nuasis NuContact Center™ is next-generation software for handling customer inquiries via the phone, e-mail, fax, and web. |  |
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