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HP OpenView ServiceCenter sponsored by Hewlett-Packard Company
Description:
One of HP's consolidated service desk offerings, ServiceCenter is comprehensive and fully integrated IT Service Management software, enabling IT to improve service levels, balance resources and optimize costs.
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| iET ITSM sponsored by iETSolutions
Description:
The ITIL service level management process is designed to help an organization maintain and improve operational processes and demonstrate stable or improving trends in quality of service.
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MORE SPECIFIC TOPICS:
Call Centers |
Contact Centers