Reports on ITIL published by Global Knowledge |  |
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8 Matches |
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Tough Love: When IT Security Hurts Your Business
sponsored by Global Knowledge
 | White Paper: | Posted: 27 May 2009
| | Published: | 01 May 2009 | |
Summary: |
As IT commoditization continues to increase audit and control activities, IT gets better at identifying and documenting the causes of significant outages. In an increasing number of cases, these ITIL efforts show the source of the outage to be action from the security department, and the BSM processes show the impact to be devastating.
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10 Hot Skills for 2009
sponsored by Global Knowledge
| White Paper: | Posted: 01 May 2009
| | Published: | 01 May 2009 | |
Summary: |
With spending on cost-saving technologies such as virtualization rising, and the maintenance of networking and enterprise Microsoft software keeping IT professionals constantly in demand, here's our top 10 hot skills that will take us from a down economy and beyond.
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ITIL Version 3 - What the Changes Could Mean to You
sponsored by Global Knowledge
| White Paper: | Posted: 10 Dec 2008
| | Published: | 10 Dec 2008 | |
Summary: |
As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a useful and critical tool.
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ITIL V3 and the PMBOK® - Distinct but Complementary
sponsored by Global Knowledge
| White Paper: | Posted: 10 Dec 2008
| | Published: | 10 Dec 2008 | |
Summary: |
This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK).
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Introduction to Requirements - The Critical Details That Make or Break a Project
sponsored by Global Knowledge
| White Paper: | Posted: 10 Dec 2008
| | Published: | 10 Dec 2008 | |
Summary: |
This whitepaper will discuss the various kinds of information technology requirements, their importance, the different requirement types, the concept of requirements engineering and the process for gathering requirements.
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Business Service Management: What It Is and Why You Should Care
sponsored by Global Knowledge
| White Paper: | Posted: 10 Dec 2008
| | Published: | 10 Dec 2008 | |
Summary: |
The purpose of this business training white paper is to explain what BSM is and what it isn't and it will also describe BSM benefits.
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Implementing ITIL Using the PMBOK Guide in Four Repeatable Steps
sponsored by Global Knowledge
| White Paper: | Posted: 10 Dec 2008
| | Published: | 01 Jan 2006 | |
Summary: |
This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library.
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ITIL® v3: What It Is and Why You Should Care
sponsored by Global Knowledge
| White Paper: | Posted: 14 Oct 2008
| | Published: | 11 Oct 2008 | |
Summary: |
This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started.
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8 Matches | |
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