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Unified Communications Multimedia Directory

The Unified Communications Multimedia Directory provides information technology (IT) professionals with a guide to informative Multimedia from a wide range of unified communications vendors. Browse this directory to hear informative presentations from TechTarget experts on UC deployment and integration strategies, security, applications, platforms, architectural models and more.

On Demand Multimedia

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch

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PUBLISHED:   01 Jul 2008
SPONSOR:   Teleformix
SUMMARY:   ECHO™ provides the vehicle for focused customer experience management through real-time monitoring and agent performance evaluations.
Record, Evaluate, Monitor and Archive All Your Customer Interactions For Your Avaya Switch

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PUBLISHED:   01 Jul 2008
SPONSOR:   Teleformix
SUMMARY:   ECHO™ provides the vehicle for focused customer experience management through real-time monitoring and agent performance evaluations.
Unified communications: A practical approach - Expert Podcast

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PREMIERED:   24 Jun 2008
SPEAKER:   Gary Audin, President, Delphi Inc.
SPONSOR:   Avaya Inc.
SUMMARY:   This expert podcast answers the top 5 questions regarding unified communications.
Is Your Infrastructure Ready for Unified Communications? - Vendor Webcast

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PREMIERED:   Available On Demand
SPEAKERS:   Nora Freedman, Senior Research Analyst, IDC
George Stiglich, Unified Communications Services Leader and Business Manager, HP
SPONSOR:   Hewlett-Packard Company
SUMMARY:   Join us for this informative Webcast to take a closer look at what's involved in making sure your infrastructure meets the basic requirements.
Podcast: Is your infrastructure ready for Unified Communications? - Vendor Podcast

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PREMIERED:   20 May 2008
SPEAKER:   George Stiglich, Unified Communications Services Leader and Business Manager, HP
SPONSOR:   Hewlett-Packard Company
SUMMARY:   Join us for this informative Podcast in which HP Unified Communications Portfolio Manager George Stiglich takes a closer look at what's involved in making sure your infrastructure meets the basic requirements.
The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions

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PUBLISHED:   01 Jul 2007
SPONSOR:   Teleformix
SUMMARY:   Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems.
The ECHO™ - Cisco Connection: ECHO™, and How It Interacts with Cisco's CallManager

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PUBLISHED:   01 Jul 2007
SPONSOR:   Teleformix
SUMMARY:   ECHO's direct digital integration with Cisco's VoIP network enables the pooling of voice VLAN ports through SPAN or RSPAN.
Benefits and Advantages of Recording and Archiving Calls

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PUBLISHED:   01 Oct 2006
SPONSOR:   Teleformix
SUMMARY:   ECHO digital recording solution brings a whole host of advantages, including dispute resolution, liability management, evaluation support, and more.
VIEW ALL Multimedia



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