How a global restaurant company modernized its analytics
Brinker International, a leading casual dining restaurant company, prioritizes delivering excellent service and hot food to its guests at Chili's and Maggiano's restaurants across 29 countries.
Facing daily challenges in the restaurant industry, Brinker recognized the need to leverage AI and machine learning to enhance the guest experience by accurately predicting order availability times, reducing food waste, and maintaining restaurant cleanliness.
Now, they can collect and analyze data, including guest surveys, to improve operations and enhance customer engagement and loyalty. Access this case study to learn how Brinker is successfully modernizing its analytics ecosystem.