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This brief guide details the new features and improvements of the communications system IP Office 8.1, explaining how this tool can help you support increased scalability, integrated video collaboration, increased mobility, and more.
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A successful UC rollout should test voice performance -- and video, if applicable -- before and after deployment. In this expert e-guide, Irwin Lazar of Nemertes Research, explains how organizations can minimize operational costs and maximize user satisfaction with proactive unified communications management and testing before and after deployment.
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This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
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The workplace is evolving – is your email application keeping pace? This resource details why the future of email and applications is social and details the many benefits a socially relevant email experience provides.
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This resource examines the complexity of IP multicasting and an approach to overcome these limitations – delivering new levels of performance, scalability and resiliency to IP multicasting.
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Success with mobile video collaboration hinges on careful planning. This brief resource counts down 10 considerations that will help ensure your mobile video strategy is well-thought-out, properly-sized, and future-ready.
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The process of verifying that business intelligence report content has not been adversely affected following a change in the IT environment can be time-consuming and tedious. This resource introduces a utility that automates the testing process – read on to learn more.