Call Agents White Papers

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How to Achieve a 3X ROI with Slack
sponsored by Slack
WHITE PAPER: Today's new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack.
Posted: 18 Jan 2024 | Published: 02 Dec 2023

Slack

Storage Provider Profile: Red Hat
sponsored by Red Hat
WHITE PAPER: The following white paper profiles a scale-out, open source object-based storage software solution and the benefits it provides for businesses looking for a middle road when integrating data.
Posted: 30 Jun 2014 | Published: 30 Nov 2012

Red Hat

The Total Economic Impact of WANdisco SVN MultiSite
sponsored by WANdisco
WHITE PAPER: This Forrester Total Economic Impact™ report unveils how one solution provides LAN-speed collaboration between distributed teams, giving them the feeling that they're all working in the same room. View now to uncover how this solution helped one global software engineering company enjoy a 357% ROI with a payback period of less than two months.
Posted: 01 Aug 2013 | Published: 31 Jul 2013

WANdisco

The Role of Session Manager in Applying Features to Calls via Sequenced Applications, Part 1
sponsored by Global Knowledge
WHITE PAPER: Access this exclusive paper to find out how the Communication Manager, once defined as an Entity within the Avaya Aura Session Manager, can be configured as a feature server within a sequenced application.
Posted: 17 Dec 2013 | Published: 17 Dec 2013

Global Knowledge

Components: Increasing Speed and Risk
sponsored by Veracode, Inc.
WHITE PAPER: Most developers write their own code, but also integrate third-party components into their application to save time and effort. This paper explains some strategies that will help to secure applications from vulnerable open source components.
Posted: 02 Feb 2018 | Published: 02 Feb 2018

Veracode, Inc.

Securing and Controlling Sensitive Data in the Cloud
sponsored by Trend Micro
WHITE PAPER: This white paper highlights a cloud security management solution that offers visibility into who is accessing encrypted data in your environments, enabling you to ensure data security and regulatory compliance.
Posted: 17 Dec 2013 | Published: 31 Dec 2012

Trend Micro

Project Management and Collaborative Communication
sponsored by Tasktop
WHITE PAPER: This white paper explores how to create a connected software lifecycle to overcome data silos and enable end-to-end visibility for project management. Learn how to connect information across teams and departments to enhance project collaboration and create the communication that digital transformations, Agile, and DevOps principles demand.
Posted: 14 Mar 2017 | Published: 14 Mar 2017

Tasktop

HP Server Automation Virtual Appliance
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Read this exclusive white paper to find out the key features of HP's latest server automation software.
Posted: 27 Feb 2014 | Published: 31 May 2013

Hewlett Packard Enterprise

TOGAF® and Enterprise Portfolio Management
sponsored by Global Knowledge
WHITE PAPER: Learn how The Open Group Architecture Framework (TOGAF®) and Portfolio Management both promise to bring structure and direction to complex and fast-moving organizational environments: the TOGAF framework for the enterprise as a whole and Portfolio Management to the enterprise project world.
Posted: 28 Jan 2015 | Published: 28 Jan 2015

Global Knowledge

Why Choose Rapid Deployment for SAP?
sponsored by itelligence, Inc.
WHITE PAPER: In this white paper, learn how a rapid-deployment technology enables you to achieve faster time-to-value with your applications, respond quickly to changing business needs, and maximize new opportunities.
Posted: 02 Oct 2013 | Published: 02 Oct 2013

itelligence, Inc.