Hardware Support Services White Papers

IT Services > IT Management Services >
Hardware Support Services White Papers (View All Report Types)

Outsourcing IT Projects to Managed Hosting or the Cloud sponsored by Rackspace Technology WHITE PAPER: View this white paper to discover 12 critical success factors when outsourcing IT to managed hosting or the cloud. Posted: 09 Jan 2015 \| Published: 07 Jun 2014 TOPICS: IT Best Practices \| IT Governance \| IT Infrastructure \| IT Management \| IT Outsourcing Services \| IT Service Management \| IT Services \| Outsourcing

Dimensional Research - Uncovering the Business Value of IT Service Management sponsored by Hewlett Packard Enterprise WHITE PAPER: The rapidly changing world of IT can be tough to adapt to, especially with further decentralization via the cloud. This white paper highlights IT service management and how it can increase your business efficiency. Posted: 26 Nov 2013 \| Published: 31 Dec 2011 TOPICS: Cloud Computing \| Cloud Management \| IT Service Management \| IT Services \| ROI \| Systems Management \| Systems Management Services

EMA Radar™ for Advanced Performance Analytics (APA) Use Cases: Q4 2012 sponsored by Hewlett-Packard Enterprise WHITE PAPER: This EMA Radar Report details how a suite of advanced performance analytics (APA) solutions combines predictive analytics with a dynamic service model to provide an intelligent framework around alerts, help you achieve faster MTTR, proactively manage application performance, and much more. Posted: 28 Jun 2013 \| Published: 31 Dec 2012 TOPICS: Analytic Applications Software \| Application Monitoring \| Application Performance Management \| Application Performance Management Software \| Applications Management \| Business Intelligence \| Business Intelligence Software \| Business Management \| Business Process Management \| Business Service Management \| Business Service Management Software \| Data Analytics \| IT Management \| IT Service Management \| IT Services \| Network Monitoring \| Network Performance \| Troubleshooting

IBM Service Management: Driving growth for Managed ICT Service Providers sponsored by IBM WHITE PAPER: Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services. Posted: 03 Oct 2011 \| Published: 03 Oct 2011 TOPICS: Business IT Alignment \| Business Management \| Cloud Management \| IT Service Management \| IT Services \| Management Service Providers

Bare Metal Clouds: The Pros and Cons of a Non-Virtualized Option sponsored by IBM WHITE PAPER: This informative guide explores the pros and cons of a "bare metal cloud" – a cloud service that is not virtualized. Posted: 08 Jul 2015 \| Published: 17 Jan 2014 TOPICS: Cloud Computing \| Cloud Management \| Cloud Storage Services \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| Workload Automation

Impact of Cloud on IT Consumption Models: Top 10 Insights sponsored by Cisco Systems, Inc. WHITE PAPER: This whitepaper reviews the conclusions from a survey of IT leaders around the world. Posted: 08 Nov 2013 \| Published: 08 Nov 2013 TOPICS: CIOs \| Cloud Computing \| Cloud Management \| Data Center Management \| Data Centers \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Services \| IT Spending \| IT Systems \| IT Workforce

Maximizing ROI with the Microsoft-Polycom UC Solution sponsored by Polycom, Inc. WHITE PAPER: Read how Microsoft and Polycom’s partnership offers customers an end-to-end, fully interoperable unified communications (UC) solution that combines real-time instant messaging, voice, video, and data to lower business costs, improve productivity, and achieve a faster return on investments (ROI). Posted: 15 Feb 2011 \| Published: 15 Feb 2011 TOPICS: Business Communications \| Communications Systems \| Instant Messaging \| IT Management Services \| Productivity \| ROI \| Unified Messaging

Cloud Computing on a Smarter Planet sponsored by IBM WHITE PAPER: The true promise of cloud isn’t just about advancing IT; it’s about reinventing business. Leading companies are unlocking the deeper potential of cloud as a way to manage not just their IT but also their businesses. They’re discovering that cloud can help them create new marketplaces, smarter business services and profitable new revenue streams. Posted: 15 Nov 2011 \| Published: 15 Nov 2011 TOPICS: Cloud Computing \| Cloud Management \| Data Center Infrastructure Efficiency \| Data Center Management \| IT Infrastructure \| IT Management \| IT Services

The Business Value of Adopting Advanced Support Tools and Utilities sponsored by Hewlett Packard Enterprise WHITE PAPER: Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime. Posted: 26 Apr 2012 \| Published: 01 Sep 2011 TOPICS: Business Process Management \| Business Process Outsourcing \| CIOs \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Management

Transitioning to a Dynamic Data Center sponsored by Hitachi Vantara WHITE PAPER: The speed of change in global markets and the challenges of new modes of business demand companies operate in and react to quickly changing landscapes. Nowhere is this more critical than in the means and methods the enterprise uses to power its business, typically via IT services. Posted: 28 Jan 2011 \| Published: 28 Jan 2011 TOPICS: Data Centers \| Governance, Risk, Compliance (GRC) \| IT Departments \| IT Services \| ROI \| Server Virtualization \| Storage Virtualization