High Bit Rate DSL White Papers

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Why You Should Take a Holistic Approach to ITIL and Service Support sponsored by BMC Software, Inc. WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and... Posted: 18 Jun 2009 \| Published: 15 Jun 2009 TOPICS: Change Management \| CIOs \| Configuration Management \| Help Desks \| IT Service Management \| IT Services \| ITIL \| Service Level Management \| Service Process Optimization Software \| Workforce Planning

A Future in Content(ion): Can Telecom Providers Win a Share of the Digital Content Market? sponsored by IBM Line of Business WHITE PAPER: A future in content(ion): Can telecom providers win a share of the digital content market? High growth in digital content offers significant opportunities for telecommunications providers. Find out more by downloading this IBM white paper. Posted: 17 Jun 2008 \| Published: 01 Jan 2007 TOPICS: Telecommunications Service Providers \| Telecommunications Services

How to Avoid 4 Growth-Defying IT Dilemmas sponsored by ServiceNow WHITE PAPER: This whitepaper covers how IT can deliver the services your organization needs to grow without draining more resources and money. Posted: 29 Apr 2013 \| Published: 29 Apr 2013 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Grow Your Business : HP AllianceOne Partner Program sponsored by Hewlett Packard Enterprise WHITE PAPER: This resource details a partnership program specifically designed for resellers and service providers that offers an integrated set of technical, marketing, sales and collaboration services to help you grow your business and better meet today's customer needs. Posted: 28 Jun 2013 \| Published: 28 Jun 2013 TOPICS: Application Infrastructure Providers \| Careers \| IT Management \| IT Outsourcing Services \| IT Service Management \| IT Services

Five Best Practices for Unified Communications sponsored by AT&T Corp WHITE PAPER: Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more. Posted: 28 Oct 2009 \| Published: 28 Oct 2009 TOPICS: Digital Telephony \| Telecom Spending \| Telecommunications Services \| Unified Messaging \| Unified Messaging Systems \| VoIP

A SaaS-First Approach to Application Porfolio Management sponsored by BMC Software, Inc. WHITE PAPER: This white paper discusses the virtues of SaaS for business operations and where the technology is headed. Posted: 10 Oct 2013 \| Published: 13 Oct 2011 TOPICS: Data Center Construction \| Data Center Design \| Data Center Management \| Data Centers \| IT Best Practices \| IT Management \| IT Services \| SaaS business intelligence

Hybrid Energy: What to consider when tapping into alternative energy at the cell site sponsored by Emerson Network Power WHITE PAPER: This whitepaper details the value of hybrid energy sources in making your organization more energy efficient. Posted: 22 Nov 2013 \| Published: 23 Nov 2012 TOPICS: Data Center Management \| Data Centers \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Services \| Telecommunications Systems

Building Your Business Case for Best-Practice IT Services Delivery sponsored by Oracle Corporation WHITE PAPER: Read this paper for a discussion of TCO components and complexities, as well as cost analysis and business impacts that companies should consider when building a business case. This paper offers tips for assessing the total cost of ownership in delivering best practices through an in-house IT service delivery model. Posted: 29 Mar 2010 \| Published: 15 Jun 2009 TOPICS: CIOs \| IT Management \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services \| TCO

Dimensional Research - Uncovering the Business Value of IT Service Management sponsored by Hewlett Packard Enterprise WHITE PAPER: The rapidly changing world of IT can be tough to adapt to, especially with further decentralization via the cloud. This white paper highlights IT service management and how it can increase your business efficiency. Posted: 26 Nov 2013 \| Published: 31 Dec 2011 TOPICS: Cloud Computing \| Cloud Management \| IT Service Management \| IT Services \| ROI \| Systems Management \| Systems Management Services

Collaboration to innovation: Leveraging Web 2.0 to Accelerate New Service Ideas sponsored by IBM WHITE PAPER: This white paper is intended to provide service providers with IBM's point of view on the power of collaboration in a Web 2.0 environment and to introduce a new IBM solution that can help telecoms to use collaboration as a tool for enabling innovation. Posted: 18 Jun 2010 \| Published: 18 Jul 2007 TOPICS: Collaboration \| Collaborative Product Development \| Service Creation \| Telecom Provisioning \| Telecommunications Industry \| Telecommunications Service Providers \| Telecommunications Services \| Web 2.0