WHITE PAPER:
The purpose of this white paper is to provide enterprises with guidance, based on a three- to five-year outlook, on how IPv6 should be included in their network design, planning, and operations starting today. The intended audience is enterprise network administrators.
WHITE PAPER:
This resource explores how Cisco ONE's traffic visualization and control capability can help service providers visualize traffic end-to-end across the network and respond to unpredictable network capacity demands quickly, easily, and efficiently.
WHITE PAPER:
This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives.
WHITE PAPER:
This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively.
WHITE PAPER:
IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure...
WHITE PAPER:
The rapidly changing world of IT can be tough to adapt to, especially with further decentralization via the cloud. This white paper highlights IT service management and how it can increase your business efficiency.
WHITE PAPER:
Access to Web content in the workplace such - as social networking, streaming media and more - has become an increasing issue. This resource explores the risks and challenges of personal Web use as well as presents a business case for enabling appropriate use. View now to uncover key strategies that will help you protect your business.
WHITE PAPER:
In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
WHITE PAPER:
This white paper is the culmination of the survey results, painting a complete and accurate picture of the most common IT issues affecting IT professionals and Kaseya’s solution to solving these problems.
