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How to develop the right skills to make selling UC profitable for your business
sponsored by Catalyst Telecom
 | eGuide: | Posted: 05 Nov 2009
| | Published: | 05 Nov 2009 | |
Summary: |
Many networking channel partners have put up the investment to understand and sell hardware components for unified communications (UC). This Pocket E-Guide details what skills you need to have to bring UC to life.
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Tips and Tricks: Managing Converged Networks with PacketShaper
sponsored by Blue Coat
 | Webcast: | Posted: 05 Nov 2009
| | Premiered: | Available On Demand | |
Summary: |
On today's converged networks -- where data traffic competes with latency-sensitive applications such as VoIP, video conferencing, and virtual machines -- only the greediest survive and thrive. Watch this webinar to learn about bandwidth issues, network resource allocation, and real-time applications management.
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Reality Check: Five Things You Should Know About SIP - Expert Podcast
sponsored by Catalyst Telecom
 | Podcast: | Posted: 02 Nov 2009
| | Premiered: | 02 Nov 2009 | | | Speaker: |
Jon Arnold, Principal of J Arnold & Associates
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Summary: |
In this edition of Reality Check, telecom analyst and resident expert Jon Arnold discusses the five things you should know about SIP. Take a listen and learn about SIP trunking, presence, mobile SIP and more.
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Five Best Practices for Unified Communications
sponsored by AT&T Corp
| White Paper: | Posted: 28 Oct 2009
| | Published: | 28 Oct 2009 | |
Summary: |
Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.
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Voice and Video: Breaking the Bandwidth Barrier
sponsored by Blue Coat
| Webcast: | Posted: 22 Oct 2009
| | Premiered: | Available On Demand | |
Summary: |
This webcast takes a look at the bandwidth issues that inevitably come up with the use of voice and video conferencing over IP. It covers issues like voice quality metrics, tips and tricks for improving voice quality, and the similarities between managing video and voice content. Read on to learn more.
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True Convergence Demands a Communication Service Provider that Embraces a Customer-Centric Approach
sponsored by Sprint
| Analyst Report: | Posted: 20 Oct 2009
| | Published: | 23 Jul 2009 | |
Summary: |
The purpose of this paper is to describe the attributes of a true customer-centric converged solution. From these attributes, a framework to measure and compare providers' converged solutions emerges. We will conclude with a review of Sprint's approach to offering true convergence to business and government customers.
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Finding a Route to Recovery: Four Strategies
sponsored by Cisco Systems, Inc.
| White Paper: | Posted: 19 Oct 2009
| | Published: | 19 Oct 2009 | |
Summary: |
Some small businesses are proactively finding roads to recovery, using network technology to reposition themselves. Their rules: Rethink the way business has been done, and accelerate recovery by investing in 21st-century technology that raises revenues, controls costs, and/or improves cash flow.
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Lotus Sametime Trial
sponsored by IBM
 | Trial Software: | Posted: 05 Oct 2009
| | Published: | 05 Oct 2009 | |
Summary: |
Get instant messaging, web conferencing, VoIP, point-to-point video, mobile capabilities and more in this Lotus Sametime 60-day-trial.
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IP Telephony without Migration Migraines - Vendor Webcast
sponsored by Cisco Systems, Inc.
| Webcast: | Posted: 02 Oct 2009
| | Premiered: | Available On Demand | | | Speakers: |
Robb Boyd, Cisco Solution Expert
Jimmy Ray Purser, Cisco Solution Expert
Tina Shakour, Cisco Voice Technology Co-Host
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Summary: |
Many organizations are hesitant to make the transition from their traditional private branch exchange (PBX) to IP telephony due to the complexity of the process. Watch this webcast to receive a complete customer-tested migration roadmap that takes the complexity out of making this switch.
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SIP Communication for Dummies 2nd Edition
sponsored by Avaya
| White Paper: | Posted: 17 Sep 2009
| | Published: | 21 Nov 2008 | |
Summary: |
Read more about improving your communications and simplifying the device-centric world with SIP Communications for Dummies 2nd Edition.
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The Business Value of Unifying Communications: Avaya and HP ProCurve
sponsored by Avaya
| White Paper: | Posted: 14 Sep 2009
| | Published: | 14 Sep 2009 | |
Summary: |
As Unified Communications (UC) moves increasingly from promise to implementation, questions arise about the best ways to establish UC solutions. This paper describes effective approaches to unifying communications, the importance of optimizing your network infrastructure and how embracing converged communications can increase business productivity.
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Developing a Unique Unified Communications Strategy
sponsored by Hewlett-Packard Company
| White Paper: | Posted: 14 Sep 2009
| | Published: | 01 Sep 2009 | |
Summary: |
This E-Guide explains how companies can leverage communications, collaboration and business applications to build a UC solution that produces short- and long-term ROI.
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The Leader in On-Demand Call Centers: Five9 Product Overview
sponsored by Five9
| Product Overview: | Posted: 11 Sep 2009
| | Published: | 10 Sep 2009 | |
Summary: |
Five9 is the leader in on-demand call center products. Watch this overview to learn about all the products Five9 has to offer to help improve your call center operations and learn just how easy it is to use the many products available from Five9.
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HP Unified Communications: Simplifying The Journey
sponsored by Hewlett-Packard Company
| White Paper: | Posted: 10 Sep 2009
| | Published: | 19 Aug 2009 | |
Summary: |
As experts in every stage of the Unified Communications solution lifecycle, HP can implement solutions for your organization to reduce costs, enhance business responsiveness, and increase end-user productivity.
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Converging Voice and IT Networks to Mobilize the Enterprise
sponsored by Hewlett-Packard Company
| White Paper: | Posted: 10 Sep 2009
| | Published: | 01 Sep 2009 | |
Summary: |
Because employees on the move require consistent access to people and data, enterprises have invested heavily in communications. HP and Ericsson have combined their strengths to provide an innovative, standards-based framework to unify and consolidate all the elements of an enterprise communications infrastructure.
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