WHITE PAPER:
Customer service has a profound impact on profitability. And even more, you have to think about your reputation in this age of social media. Read this informative white paper analyzing seven exciting technology innovations that can empower businesses to optimize customer service in today's multi-channel world.
EBOOK:
Ensuring that your SAP MDM initiative is successful requires a few tips and tricks. In this E-Book, you'll learn, among other things, why today's economic climate may help you make the business case for SAP MDM and why fixing broken business processes that are hamstrung by inconsistent data is so important.
EBOOK:
In this eBook, IT, BI and data management professionals will get an overview of analytical MDM and learn how to develop and manage a successful program for mastering their BI data. Get insight and advice on analytical MDM’s potential benefits, challenges to watch out for and combining it with operational MDM for a full enterprise approach.
WHITE PAPER:
Learn why information integration and data governance must be built into big data applications from the start, and how automating information integration can allow you to put 100% confidence into ensuring and protecting your big data analytics.
WHITE PAPER:
Master data management is playing a key role in the cloud customer data platforms that are revolutionizing customer service. Download this expert guide today to learn how Informatica and other platforms are using master-data backed CX technology to improve omnichannel experiences, personalize service, and decrease customer churn.
EBOOK:
In this e-book, learn about getting started with MDM programs, including how to sell the idea internally in order to secure funding and how to build a foundation for a successful MDM deployment. In addition, read about MDM trends and some of the challenges that companies can face on MDM implementations.
EGUIDE:
In this Tip Guide, industry expert David Loshin will explore key business questions to consider when mapping the business users’ expectations into a realistic plan for source data selection, evaluation, preparation, and analysis.
EGUIDE:
Companies will typically begin MDM efforts in one domain area before expanding to a multi-domain program model. When taking the multi-domain leap, it's critical to keep key elements in mind. In an excerpt from a MDM book, experts explain how to identify MDM domains and your master data. Plus, learn 5 steps to implementing a MDM program.
WHITE PAPER:
Despite criticism of application development methodology over the years, some fundamental problems haven’t been addressed successfully. This paper examines a new direction supported by the IBM InfoSphere Foundation Tools. These tools provide a coordinated approach well-suited to the special needs of contemporary information-centric development.
