Unified Messaging White Papers ( Integrated Messaging, Unified Communications, Unified Messaging Services ) Software Downloads, Definition and Webcasts

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Communication and Collaboration in 2020: Inside UC’s Faster Future sponsored by TechTarget Security EGUIDE: In this E-Guide from SearchUnifiedCommunications.com, we take a trip to the year 2020 in an attempt to uncover how unified communications and collaboration will evolve and what it will mean for your organization. Posted: 07 Dec 2012 \| Published: 07 Dec 2012 TOPICS: Collaboration \| Mobile Workers \| Remote Users \| Smart Phones \| Telecommuting \| Unified Messaging \| Videoconferences \| Web Conferences

Recommended Best Security Practices for Unified Communications sponsored by Polycom, Inc. WHITE PAPER: Unified Communications (UC) can be viewed as another set of data and protocols utilizing IP networks. From a security perspective, it is very similar to other IP data services. This document describes the security issues that organizations should consider as they deploy UC, and offers Polycom's recommendations for implementing secured UC. Posted: 07 Sep 2012 \| Published: 30 Mar 2012 TOPICS: Access Control \| Access Rights \| Authentication \| Collaboration \| Data Security \| Encryption Standards \| Mobile Workers \| Network Address Translation \| Network Security \| Remote Access Security \| Remote Users \| Unified Messaging \| Unified Messaging Systems

Tim Horton Children’s Foundation Implements ShoreTel for Reliable Unified Communications sponsored by ScanSource & ShoreTel CASE STUDY: Discover how one organization improved reliability, increased employee productivity, and lowered TCO by implementing a new unified communications and VoIP solution to increase communications. Posted: 08 Aug 2012 \| Published: 31 Dec 2010 TOPICS: Collaboration \| Communications Systems \| IP \| IP Contact Centers \| IP Phones \| IP Routers \| IP Routing \| IP Switching \| IP Telephony \| IP Videoconferences \| PBX \| SIP \| Switches \| Switching \| TCO \| Unified Messaging \| Unified Messaging Systems \| VoIP

ShoreTel Unified Communications Platform: Easy to Deploy, Use, and Manage sponsored by ScanSource & ShoreTel WHITE PAPER: Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity. Posted: 07 Aug 2012 \| Published: 31 Jul 2012 TOPICS: Call Centers \| Collaboration \| CRM \| IP \| IP Contact Centers \| IP Phones \| IP Telephony \| IP Videoconferences \| PBX \| PSTN \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| WAN \| Web Conferences

Report – Benchmarks for UC TCO sponsored by ShoreTel - OLD ANALYST REPORT: Total cost of ownership is a key metric for assessing costs, benefits and risks of a UC solution – enabling organizations to properly evaluate competing solutions. It aligns their final decision with business needs, while understanding the effects of future requirements and functionalities. Posted: 02 Aug 2012 \| Published: 31 Jan 2012 TOPICS: Capital Expenditures \| Collaboration \| Instant Messaging \| IP \| IP Phones \| IP Telephony \| IP Videoconferences \| Systems Management \| TCO \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Systems

Unified Communications Buyer’s Guide sponsored by ShoreTel - OLD WHITE PAPER: This Unified Communications Buyer's Guide explores how UC can benefit your organization, how to know if your company is ready for UC, questions you should ask any potential UC vendor, and much more! Posted: 01 Aug 2012 \| Published: 30 Dec 2011 TOPICS: Collaboration \| Communications Systems \| IP \| IP Telephony \| Mobile IP \| Mobile Workers \| Unified Messaging \| Unified Messaging Systems

Live and On-Demand: Streaming Video with LifeSize UVC Video Center sponsored by LifeSize WHITE PAPER: Learn why video streaming has become a key part of the communications strategy of today's organizations, and how this tool can help you increase connectivity, save budget dollars, and boost productivity. Posted: 25 Jul 2012 \| Published: 25 Jul 2012 TOPICS: Collaboration \| Communications Systems \| Social Networking \| Streaming Video Software \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Hardware \| Videoconferencing Software \| Videoconferencing Standards \| Videoconferencing Systems

Enterprise CIO Decisions: Managing the Mobile Workforce sponsored by TechTarget Security EZINE: Read this exclusive CIO Enterprise Decisions E-Zine for case studies and expert insight into some of the most prevalent mobile issues facing CIOs today. Posted: 09 Jul 2012 \| Published: 30 Jun 2011 TOPICS: Laptop Computers \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers \| Smart Phones \| Tablet PC \| Unified Messaging \| Unified Messaging Systems

Integrating Mobile Device Management with UC Systems and Features sponsored by TechTarget Security EGUIDE: This E-Guide from SearchUnifiedCommunications.com explores the issues with combining the unique communications services and interfaces of multiple mobile device operating systems with corporate unified communications (UC) strategies, and best practices to overcome these challenges. Posted: 05 Jul 2012 \| Published: 05 Jul 2012 TOPICS: Collaboration \| Instant Messaging \| Mobile Device Management \| Mobile Workers \| Operating Systems \| SMS \| Social Networking \| Unified Messaging \| Videoconferences

Business Case for Integrated Unified Communications and Contact Center Solution sponsored by ShoreTel - OLD WHITE PAPER: In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates. Posted: 08 Jun 2012 \| Published: 30 Jun 2010 TOPICS: Collaboration \| Contact Center Management \| Contact Center Software \| Contact Centers \| Contact Management \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Instant Messaging \| Teleconferences \| Unified Messaging \| Unified Messaging Systems \| Videoconferences

The Future of Unified Communication: What’s in Store? sponsored by TechTarget Security EGUIDE: This expert E-Guide from SearchUnifiedCommunications.com takes a look at the coming decade and what you can expect from the world of communications and collaboration by the year 2020. Posted: 24 May 2012 \| Published: 24 May 2012 TOPICS: Cloud Computing \| Collaboration \| Collaborative Applications Software \| Communications Systems \| CRM \| HTML \| Hybrid clouds \| Mobile Workers \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing \| RFID \| Unified Messaging

UC Collaboration Tools: Greater simplicity needed for IT, end users sponsored by TechTarget Security EGUIDE: Uncover why many organizations require greater simplicity in their unified communications (UC) collaboration tools – for both end-users and IT – in order for their UC strategy to be a success. Learn best practices to integrate UC tools, potential challenges you may face, and more! Posted: 21 May 2012 \| Published: 21 May 2012 TOPICS: Collaboration \| Communications Systems \| Mobile Device Management \| Mobile Workers \| Smart Phones \| Tablet PC \| Unified Messaging \| User Experience \| User Interfaces \| Videoconferences

New UC Threats Leaving Your UC Platform Vulnerable sponsored by TechTarget Security EGUIDE: This expert E-Guide from SearchUnifiedCommunications.com explores three emerging security threats that can leave your UC platform extremely vulnerability to security issues. Posted: 21 May 2012 \| Published: 18 May 2012 TOPICS: Cloud Computing \| Denial of Service Attacks \| Mobile Device Management \| Mobile Workers \| Network Security \| PSTN \| Security \| Security Threats \| SIP \| Unified Messaging

Collaboration: Decision Time: Product Benefits and Tradeoffs sponsored by TechTarget Security EGUIDE: This is the third piece in SearchUnifiedCommunications.com's three-part guide on collaboration products. This expert asset takes a deep dive into the requirements that should seal the deal in terms of final considerations when purchasing a collaboration solution. Posted: 11 May 2012 \| Published: 11 May 2012 TOPICS: Architectures \| Cloud Computing \| Collaboration \| Mobile Workers \| Remote Offices \| Remote Users \| Unified Messaging \| VDI \| Vendors

Collaboration: RFP Technology Decisions Guide sponsored by TechTarget Security EGUIDE: Part two of SearchUnifiedCommunications.com's three-part guide on collaboration products offers expert insight into gathering pertinent information into the technical information necessary to move forward in the process. Posted: 11 May 2012 \| Published: 11 May 2012 TOPICS: Collaboration \| Instant Messaging \| International Telecommunication Union \| M2M Communications \| Mobile Workers \| SIP \| Social Networking \| Unified Messaging \| VDI \| Videoconferences

Collaboration: Assessing the Business/Technology Issue sponsored by TechTarget Security EGUIDE: In the first of SearchUnifiedCommunications.com’s three-part guide on selecting collaboration products, this document takes a look at the business and technology issues associated with them and provides expert guidance on the benefits you can reap by taking advantage of the various types of collaboration solutions. Posted: 11 May 2012 \| Published: 11 May 2012 TOPICS: Collaboration \| Instant Messaging \| Mobile Workers \| Remote Offices \| Remote Users \| Smart Phones \| Social Networking \| Tablet PC \| Unified Messaging \| Videoconferences

TechNet Webcast: Lync for Mobile Devices (Level 200) sponsored by Microsoft WEBCAST: This webcast explores the many productivity-boosting features found in the Microsoft Lync 2010 mobile clients. optimized for mobile connectivity, this will help your mobile workers communicate more easily than ever before, even while on the go. Posted: 07 May 2012 \| Premiered: May 7, 2012 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Hardware \| Communications Software \| Communications Systems \| Instant Messaging \| Instant Messaging Software \| Unified Messaging \| Unified Messaging Systems

Mobile Unified Communications & Collaboration (UCC) sponsored by BlackBerry WHITE PAPER: Explore how you can enable an effective Unified Communications and Collaboration (UCC) strategy for your mobile enterprise. Discover considerations to make, use cases, and more. Posted: 01 May 2012 \| Published: 01 May 2012 TOPICS: Application Programming Interfaces \| Collaboration \| Mobile Device Management Software \| Mobile IP \| Mobile Middleware \| Mobile Workers \| PBX \| ROI \| Smart Phones \| Tablet PC \| Telecommunications Carrier Systems \| Unified Messaging \| Unified Messaging Systems

Introducing Avaya Collaborative Cloud sponsored by Avaya WEBCAST: This brief webcast explores Avaya’s Collaborative Cloud strategy, which wishes to showcase how the cloud can improve your communications and collaboration, changing the way your enterprise works. Posted: 30 Apr 2012 \| Premiered: Apr 30, 2012 TOPICS: Cloud Computing \| Cloud Management \| Collaboration \| Communications Networks \| Contact Centers \| Mobile Workers \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing \| Unified Messaging \| Videoconferences

Presentation Transcript: Best Practices for Unified Communications Migrations and Management sponsored by Dell Software PRESENTATION TRANSCRIPT: In this presentation, Joel Blaiberg, author of “Four Steps to Planning a Successful Migration” shares key migration strategies, and best practices that can save your organization time and money when migrating communications to Office 365 or an on-premises or a hybrid environment. Posted: 14 Mar 2012 \| Published: 14 Mar 2012 TOPICS: Best Practices \| Change Management \| Communications Networks \| Communications Systems \| Email Management \| Unified Messaging \| Unified Messaging Systems \| User Experience

Changing the Conversation in the Workplace sponsored by Alcatel-Lucent Enterprise WHITE PAPER: Uncover analysis of the findings in two surveys revealing workers’ attitudes about employee engagement, productivity, and communication technologies. Posted: 09 Feb 2012 \| Published: 09 Feb 2012 TOPICS: Communications Software \| File Sharing Protocols \| Instant Messaging \| IP Phones \| Remote Users \| SIP \| Smart Phones \| Social Networking \| Unified Messaging \| Videoconferences

Business Collaborative Conversation Scenarios sponsored by Alcatel-Lucent Enterprise WHITE PAPER: Take your unified communications to the next level by extending “the conversation” across multiple areas of your business. Posted: 08 Feb 2012 \| Published: 08 Feb 2012 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Software \| Email \| Email Software \| Instant Messaging \| Instant Messaging Software \| Smart Phones \| Social Networking \| Tablet PC \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Software

Unified Communications & Collaboration Brochure sponsored by Azzurri BROCHURE: Learn more about Unified Communications and Collaborations (UCC), including a solution that delivers UCC as a managed service from a single source. Posted: 03 Jan 2012 \| Published: 03 Jan 2012 TOPICS: Collaboration \| Communications Networks \| Fixed-mobile Convergence \| Instant Messaging \| IP Videoconferencing Services \| Network Management \| Unified Messaging

The new workplace: are you ready? How to capture business value sponsored by IBM WHITE PAPER: Access this whitepaper to learn more about the new definition of "workplace" and why it has transformed. Discover the trends and challenges and transformation, including best practices. Posted: 08 Dec 2011 \| Published: 08 Dec 2011 TOPICS: Cloud Computing \| Collaboration \| Mobile Device Management \| Network Best Practices \| Network Management \| Network Monitoring \| Networking \| Security \| Unified Messaging \| Work Environment

Transforming your voice, video and collaboration infrastructure: The IBM journey toward unified communications sponsored by IBM WHITE PAPER: Access this whitepaper to learn more about unified communications in the workplace and how your company can transform your voice, video, and collaboration infrastructure. Posted: 08 Dec 2011 \| Published: 08 Dec 2011 TOPICS: CIOs \| Collaboration \| Communications Networks \| Network Management \| Network Security \| Networking \| SIP \| Smart Phones \| Unified Messaging \| VoIP

Unified Messaging Reports