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The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started.
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This exclusive paper examines a simple, powerful collaboration solution for midsized companies that offers increased scale, flexible deployment options, and simplified management to help your organization achieve productivity levels akin to large-scale organizations.
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This brief white paper examines multiple case studies that demonstrate how smarter computing - the idea of transforming IT to deliver breakthrough economics and support innovation - offers improved IT economics. The case studies inside cover different IT domains — optimized systems, federated data, cloud and new service delivery models.
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Now that you have successfully completed the deployment of the UC audio devices in your organization, it is time to focus on the moment of truth — the first positive user interaction with the new technology.
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Not all IT pros are on the same page when it comes to the "true" definition of hybrid cloud. And unfortunately, the original definition has been lost in vendor marketing jargon. Download this guide to cut through the vendor jargon and discover the true definition of hybrid cloud, as our experts elaborate on the subject.
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This white paper takes an in-depth look at the changing role of IT departments in the face of the demand to connect, collaborate and communicate with remote and in-office workers in a similar - if not near exact - fashion. Read now to learn about the best practices and tools available to make this a reality.
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Can your organization implement Hadoop clusters without being crippled by IT costs? This resource considers two major players offering structured analytics. Access now to see each of their cost-benefit results and discover the best choice for your business.
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Managing the IT infrastructure for small and mid-sizedcompanies is a thankless job. People just don’tunderstand the expertise, time and patience required.Kaseya presents the top ten IT management pain pointsand our solution for making your life easier.
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This exclusive resource examines the current state of the UC market for SMBs, detailing which providers can give your organization the tools and solutions you need to thrive in today's business environment.