Customer Call Center Management Multimedia

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Unified Communications
sponsored by CDW Corporation
WEBCAST: Integrate multiple communication networks into a single, unified system to enable more effective communication and collaboration with staff, partners, and customers.
Posted: 27 Jul 2010 | Premiered: Jul 27, 2010

CDW Corporation

Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

The Secret Recipe: Transforming Best-In-Class Contact Centers
sponsored by Talkdesk
WEBCAST: Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help.
Posted: 27 Aug 2019 | Premiered: Aug 27, 2019

Talkdesk

IT Priorities 2018 - What's happening in security?
sponsored by TechTarget ComputerWeekly.com
VIDEO: In this video, Computer Weekly's editor-in-chief, Bryan Glick, discusses what's happening in security according to our 2018 IT Priorities survey taken by over 250 IT decision makers and managers.
Posted: 08 Feb 2021 | Premiered: 02 May 2018

TechTarget ComputerWeekly.com

IT Priorities 2018 - What are UK IT managers spending their budgets on?
sponsored by TechTarget ComputerWeekly.com
VIDEO: In this video, Computer Weekly's editor-in-chief, Bryan Glick, talks us through the key areas that IT managers in the UK are planning on spending their budgets on. Results and statistics are taken from Computer Weekly's 2018 IT Priorities survey in which over 250 IT decision makers took part.
Posted: 08 Feb 2021 | Premiered: 02 May 2018

TechTarget ComputerWeekly.com

Digital Workforce in Air Travel Smooths Customer Journey
sponsored by Hewlett-Packard Enterprise
VIDEO: Hear how digital changes and integrated technologies improve employee productivity and the overall airport experience.
Posted: 08 Feb 2017 | Premiered: 08 Feb 2017

TOPICS:  IT Management
Hewlett-Packard Enterprise

Omnichannel Retailing: It's a Whole New World
sponsored by IBM
WEBCAST: Omnichannel transformation led to high growth rates, but challenges remain. Don't compromise your operational processes.
Posted: 20 Jan 2017 | Premiered: Jan 20, 2017

TOPICS:  IT Management
IBM

IBM LinuxONE Total Cost of Ownership Calculator
sponsored by IBM
WEBCAST: In just a few minutes learn how much you can save with a personalized TCO estimate.
Posted: 06 Apr 2017 | Premiered: Apr 6, 2017

TOPICS:  IT Management
IBM

Symantec + Blue Coat: Defining the Future of Cybersecurity
sponsored by Hewlett-Packard Enterprise
VIDEO: Doug Colson details how the security solutions vendor is partnering to meet the challenges of advanced threats and more.
Posted: 22 Dec 2016 | Premiered: 22 Dec 2016

TOPICS:  IT Management
Hewlett-Packard Enterprise

Chalk Talk: Strategies for Hybrid Cloud Storage
sponsored by IBM
VIDEO: George Crump and Douglas O'Flaherty talk about why hybrid cloud provides the best cost, flexibility and scalability.
Posted: 06 Apr 2017 | Premiered: 06 Apr 2017

TOPICS:  IT Management
IBM