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Most Popular SLA Reports
• Strategies for Supporting Next-generation Networks: Proactive, Predictive & Preventive
sponsored by Alcatel-Lucent
• E-Guide: Application Lifecycle Management
sponsored by TechExcel
• Comparing MPLS and Internet Links for Delivering VoIP Services
sponsored by Avaya Inc.
2 Matches
5 Ways to Improve Customer Service in a Down Economy - Vendor Webcast
sponsored by OpenSpan
Webcast: | Posted: 31 Jul 2008
Premiered:Available On Demand
Speaker:  Francis Carden, Founder
Summary: In today's difficult economy, many organizations find it challenging to achieve superior customer service. View this Webcast and explore 5 specific ways to improve the customer experience in a highly cost effective manner.
Get This Now
SOA Runtime Governance - Expert Webcast
sponsored by Software AG
Videocast: | Posted: 25 Mar 2008
Premiered:25 Mar 2008, 09:00 EDT (13:00 GMT)
Speaker:  Anne Thomas Manes, Vice President and Research Director
Summary: In this expert Videocast, Anne Thomas Manes, vice president and research director at Burton Group, discusses how to build proper SOA runtime governance.
Get This Now

SPECIAL REPORT
Deduplication in Data Protection: Assessing the Benefits
 sponsored by Overland Storage

 Data deduplication offers the potential for taming the growth of data and delivering increased management efficiency. This white paper by IDC offers a balanced assessment of the benefits and potential disadvantages of deduplication solutions.

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