WHITE PAPER:
This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face.
WHITE PAPER:
This white paper boils the reasons behind current issues in the information security field down into four major causes, and also lays out a list of specific, detailed changes that need to be made to the enterprise security model for these core issues to be resolved.
WHITE PAPER:
Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, Strategies for Modernizing IT, Reducing Costs, and..
WHITE PAPER:
The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
WHITE PAPER:
Through this informative resource, gain insight into recommendations and best practices for optimizing virtualization infrastructures when leveraging Oracle Enterprise Cloud Infrastructure. This practical guide can help you speed deployment while maximizing the benefits of Oracle VM.
WHITE PAPER:
This guide explores 5 top IT benefits of the next-generation workplace and how with the right network tools in place, you can reap the maximum benefits of mobility.
WHITE PAPER:
Many IT project management initiatives often miss goals, exceed budgets and fail to deliver benefits. Read this paper to learn how optimizing project management can help organizations transition from managing IT projects to managing business outcomes.
WHITE PAPER:
There is no doubt that cloud computing is changing the IT landscape, but it may also be changing IT's position within business dynamics and objectives. This comprehensive whitepaper presents the findings of a recent survey of IT decision makers on the impact of cloud computing business-wide.