Computer Telephony Integration White Papers

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Service Experience: The Next Value Driver for Global Business Services
sponsored by ServiceNow
WHITE PAPER: This guide sets forth a roadmap to begin the GBS experience journey based upon the lessons learned from several pioneering organizations.
Posted: 06 Oct 2023 | Published: 06 Oct 2023

TOPICS:  IT Management
ServiceNow

Unlock Endless Possibilities with Easy to Use AI Tools
sponsored by Slack
WHITE PAPER: Enable smarter and more secure collaboration with simple access to AI-powered time-savers.
Posted: 20 Dec 2023 | Published: 20 Dec 2023

TOPICS:  IT Management
Slack

Cybercriminals are Resilient. How About You?
sponsored by ServiceNow
WHITE PAPER: Read this paper to learn how in order to be a successful security leader you must be intent on building a proactive, agile, and cyber-resilient organization to help understand how your adversaries operate which will help mitigate risk.
Posted: 28 Sep 2021 | Published: 28 Sep 2021

TOPICS:  IT Management
ServiceNow

Essential steps for building a successful integrated risk management program
sponsored by ServiceNow
WHITE PAPER: Read this paper to learn the steps to take to build a successful integrated risk management program which will lower costs and increase productivity.
Posted: 08 Feb 2021 | Published: 16 Nov 2018

TOPICS:  IT Management
ServiceNow

Protecting Critical Data from Cyber Threats with a Comprehensive Digital Vault Solution
sponsored by Dell Technologies
WHITE PAPER: This paper presents hands-on validation of the Dell EMC PowerProtect Cyber Recovery solutions with CyberSense from Dell Technologies.
Posted: 23 Dec 2020 | Published: 23 Dec 2020

TOPICS:  IT Management
Dell Technologies

What is Composable Disaggregated Infrastructure?
sponsored by Western Digital
WHITE PAPER: This paper explains current data center challenges and how Composable disaggregated Infrastructure is able to help your organization meet these challenges head on.
Posted: 23 Nov 2020 | Published: 23 Nov 2020

TOPICS:  IT Management
Western Digital

Becoming an experience-based business
sponsored by Adobe
WHITE PAPER: Learn how organisations building on a revolutionary foundation for how they go to market are succeeding because of their focus on providing excellent customer experiences.
Posted: 08 Jun 2021 | Published: 08 Jun 2021

TOPICS:  IT Management
Adobe

Building in Infrastructure Trust by 451 Research
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Read this paper to learn how improving platform security and establishing a foundation of trust, organisations large and small can help simplify security operations.
Posted: 06 Oct 2021 | Published: 04 Oct 2021

TOPICS:  IT Management
Hewlett Packard Enterprise

Enabling Business with NVMe-oF™
sponsored by Western Digital
WHITE PAPER: Learn how NVME™ over fabrics (NVMe-oF™) can deliver great performance while also being able to mix and match different combinations of resources so you can tune your environment to meet business needs and rebuild it on the fly as those needs change.
Posted: 23 Nov 2020 | Published: 23 Nov 2020

TOPICS:  IT Management
Western Digital

Real-Time Monitoring in Complex Data Centers
sponsored by Beta Systems
WHITE PAPER: When it comes to running your data center, it’s obvious that monitoring is an essential component of successful data centers. Access this e-guide to learn the 6 essential steps for building effective real-time monitoring across your hybrid IT data center.
Posted: 04 Nov 2021 | Published: 30 Oct 2020

Beta Systems