Customer Experience White Papers

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Acting Locally, Succeeding Globally
sponsored by OpenText
WHITE PAPER: In this white paper, learn more about the importance of localization, the challenges and benefits of deploying multilingual content, and the tools you'll need to improve your web experience management (WEM) strategy on a global scale.
Posted: 02 May 2014 | Published: 31 Mar 2014

OpenText

Media Mobility Delivering Ultimate Video Experiences
sponsored by Motorola Solutions
WHITE PAPER: Media Mobility promises a sophisticated user experience that will enable operators to dramatically increase their multi-play service bundles that integrate voice, data and video offerings.
Posted: 05 Jan 2009 | Published: 31 Dec 2008

Motorola Solutions

The Ten Must Haves for Secure Mobile Device Management
sponsored by Zenprise
WHITE PAPER: Businesses are changing their traditions as employees continue to adopt mobile phone practices. Enterprise mobility may be efficient, but it can also put important company data at risk. Learn more about how you can have secure mobile device management with this valuable resource.
Posted: 01 Aug 2012 | Published: 01 Aug 2012

Zenprise

Citrix Xendesktop : Desktop Virtualization for all – Technical overview
sponsored by Citrix
WHITE PAPER: In this whitepaper, you’ll find a discussion of the various options that FlexCast provides to help meet the computing requirements of various user types.
Posted: 26 Aug 2013 | Published: 26 Aug 2013

Citrix

Cisco: Leading the Way to Borderless Networks
sponsored by Cisco Systems, Inc.
WHITE PAPER: Cisco's borderless networks promises to connect anyone to anywhere, using any device, to any resource—securely, reliably, transparently. In order to fully deliver on this promise, Cisco is advancing along three critical fronts: workplace transformation, technology leadership, and operational excellence. Read this paper to learn more.
Posted: 06 Apr 2011 | Published: 06 Apr 2011

Cisco Systems, Inc.

Introducing Big Data Repository/Reporting to Support Web Analytics and User-Centric APM
sponsored by Dell Software
WHITE PAPER: Learn the capabilities of Dell™ Foglight™ Application Performance Monitoring (APM) 5.9, and how the deep visibility into transaction flows and User Experience capitalize on innovative Big Data Technology.
Posted: 01 May 2014 | Published: 20 Jun 2013

Dell Software

How to Start a Windows Vista Pilot Deployment
sponsored by Microsoft
WHITE PAPER: Thinking about deploying Windows Vista? This guide gives an overview of how to successfully manage a pilot program that provides the best experience for pilot users and helps to provide positive project justification to business decision makers.
Posted: 26 Nov 2008 | Published: 26 Nov 2008

Microsoft

School District of Somerset Goes Virtually One-to-One
sponsored by VMware, Inc.
WHITE PAPER: With over 1650 students and 225 faculty members, attaining one-to-one student to computer ratio for the Somerset School District was no easy task. Access this exclusive resource to learn how the Somerset School District cost-effectively and efficiently dispersed computing resources with desktop and application virtualization.
Posted: 24 Aug 2011 | Published: 24 Aug 2011

VMware, Inc.

Keys to SAP Application Acceleration: Advances in Delivery Systems
sponsored by Citrix
WHITE PAPER: It is essential that SAP applications and network infrastructures be considered together as a "application infrastructure" that supports strategic business objectives. This paper examines the challenges associated with SAP application delivery
Posted: 19 Sep 2008 | Published: 18 Sep 2008

Citrix

Web User Experience: Common Indicators for Business and IT Collaboration
sponsored by Dell Software
WHITE PAPER: This paper discusses how to bridge the gap in user experience management (UEM) between business stakeholders and IT by helping each group better understand both perspectives on the user experience. It describes the most common UEM indicators and what they mean to both the business and IT. 
Posted: 29 Dec 2010 | Published: 27 Dec 2010

Dell Software