WHITE PAPER:
This white paper highlights the areas where companies can see improvement after implementing cloud computing and offers detailed guidance to help IT prepare for this new IT model.
WHITE PAPER:
This white paper gives an overview of the IT service management (ITSM) market and provides criteria for for successful vendor assessment and product implementation.
WHITE PAPER:
This resource details a partnership program specifically designed for resellers and service providers that offers an integrated set of technical, marketing, sales and collaboration services to help you grow your business and better meet today's customer needs.
WHITE PAPER:
This whitepaper covers a new approach IT has to take in treating its internal users like customers, focusing on and catering to their needs.
WHITE PAPER:
Learn how subscription-based business applications are expected to make an even bigger impact in 2014 and beyond in this informative infographic.
WHITE PAPER:
This white paper discusses how mobile, social, information, and cloud computing capabilities can combine to modernize IT support and accelerate IT operations. Learn how IT can easily access user-generated information to predict pain points and solve issues faster.
WHITE PAPER:
This white paper examines the keys to successful infrastructure management for your server and network devices. Access this paper to discover how to create better business value using outsourcing, managed, and cloud services, as well as evaluate your in-house handling of infrastructure management.
WHITE PAPER:
As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential.
