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| Most Popular Contact Centers Reports
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Desktop Authority Password Self-Service Version 4.1.1
sponsored by ScriptLogic Corporation
 | Trial Software: | Posted: 15 Apr 2009
| | Published: | 10 Apr 2009 | |
Summary: |
Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.
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Infor CRM Interaction Advisor
sponsored by Infor CRM
| Product Demo: | Posted: 22 Jul 2009
| | Published: | 22 Jul 2009 | |
Summary: |
Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems.
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Infor Permission-based Marketing Campaigns
sponsored by Infor CRM
| Product Demo: | Posted: 22 Jul 2009
| | Published: | 22 Jul 2009 | |
Summary: |
Watch this product demo to see how easy to use Infor CRM Epiphany is and how you can use it to gain customer insight and deliver messages that appeal to the specific needs of that customer. You will also learn all the benefits Infor CRM Epiphany has to offer.
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VI Service Desk Version 4.0.1 - Free 30 Day Trial!
sponsored by Velocity Integrations Software, Inc.
| Trial Software: | Posted: 21 Sep 2009
| | Published: | 18 Sep 2009 | |
Summary: |
VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.
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MORE SPECIFIC TOPICS:
IP Contact Centers